Last Updated: [15/9/2024]

DDC Trading LLC (“we,” “our,” or “us”) is committed to protecting the privacy and security of our website users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website www.ddctrading.com.

1. Information We Collect

We collect two types of information when you interact with our website:

A. Personal Information

Personal information is data that identifies you as an individual. This may include:

• • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you provide voluntarily through forms or direct communication.

B. Non-Personal Information

We may also collect non-personal information such as:

• • Browser type and version
  • IP address
  • Device type
  • Referring website
  • Pages visited on our site and time spent
  • Date and time of visit

2. How We Use Your Information

The information we collect is used for the following purposes:

• • To Provide Services: We use your personal information to respond to inquiries, process orders, provide requested services, and manage client relationships.
  • To Improve User Experience: Non-personal data helps us enhance the user experience by analyzing website traffic, trends, and user behavior.
  • Marketing Communications: We may use your contact details to send you promotional emails, newsletters, or offers relevant to your interests. You can opt-out at any time.
  • Security and Fraud Prevention: We use personal data to protect the security and integrity of our website and business.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• • Service Providers: Trusted third-party vendors who assist us with website hosting, maintenance, and other business operations.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal processes, enforce our policies, or protect our rights.

4. Data Security

We take reasonable precautions to protect your personal information. Our website uses encryption, firewalls, and secure hosting to safeguard your data. However, please note that no online transmission of data is completely secure.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, track website usage, and collect information. You can control or disable cookies through your browser settings, but doing so may affect some features of the website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these sites. Please review their policies before providing any personal information.

7. Your Rights

You have the right to:

• • Access the personal information we hold about you.
  • Request corrections or updates to your data.
  • Request the deletion of your personal information, subject to legal obligations.

To exercise any of these rights, please contact us at info@ddctrading.com.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy as needed to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

DDC Trading LLC
Al-Majaz Area, Sharjah, UAE
Phone: (+971) 6595-1050
Email: info@ddctrading.com

Looking to the Future

As we continue to grow, we remain committed to our founding principles of innovation, quality, and customer success. We look forward to expanding our offerings, enhancing our expertise, and building stronger partnerships with our clients to help them navigate the ever-changing landscape of technology.

Our ability to customize solutions to fit the unique needs of each client has earned us a reputation as a trusted partner in business technology.